Floor Manager - Reputable Restaurant Group

The Floor Manager will oversee all aspects of the food and beverage operations for our new restaurant. This role requires a leader who can manage day-to-day operations while ensuring the highest standards of quality and service. The ideal candidate will have a strong background in both front-of-house and back-of-house operations, with the ability to drive revenue, manage costs, and develop a team of professionals committed to delivering an exceptional dining experience.
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Key Responsibilities:
-Operational Management:
-Oversee daily food and beverage operations, ensuring smooth and efficient service.
-Develop and implement standard operating procedures (SOPs) to maintain high service standards.
-Monitor and manage labor costs, food costs, and inventory levels.
-Ensure compliance with health and safety regulations, including food handling and sanitation standards.
-Staff Management:
-Recruit, train, and supervise staff across all F&B operations, including servers, bartenders, kitchen staff, and support roles.
-Create and manage staff schedules to optimize service and control labor costs.
-Conduct regular performance evaluations, provide coaching, and develop staff through training programs.
-Foster a positive and professional work environment, encouraging teamwork and continuous improvement.
-Customer Service:
-Ensure all guests receive outstanding service, responding promptly to any concerns or complaints.
-Monitor guest feedback and implement improvements to enhance the customer experience.
-Work closely with the front-of-house team to create memorable dining xperiences for guests.

Qualifications:
-Minimum of 5 years of experience in food and beverage management, with at least 2 years in a leadership role.
-Strong knowledge of food and beverage operations, including front-of-house and back-of-house management.
-Excellent leadership and team-building skills, with the ability to motivate and develop staff.
-Strong financial acumen, with experience managing budgets and financial performance.
-Exceptional customer service skills, with a focus on creating a positive guest experience.
-Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing circumstances.
-Proficient in restaurant management software and POS systems.

Required Skills:
-Staff Management
-Health and Safety Regulations Compliance
-Staff recruitment and training
-Performance Evaluation
-Team development and team building
-Compliance and Safety
-Feedback Analysis
-Customer Experience
-Adaptability
-Proficiency in Restaurant Management Software
-Problem Solving
-Strong Communication Skills
-Community Engagement
-Safety Procedures Implementation

Please submit your resume for consideration!