House Manager

A High Net Worth Founder/Principal has an immediate need for a highly experienced House Manager in their Greenwich, CT home, to provide seamless support in all home operational affairs. In this incredibly dynamic role, you will act as a right-hand person to the Principal and his wife. We are looking for a professional who is resourceful, organized, flexible, and quick on their feet.

Experience managing a team and hiring staff is preferred as this role will be responsible for building and managing a team within the home. If you are looking to make an incredible impact by improving home operations and processes, overseeing staff, and taking charge of a wide range of special projects from start to finish this role is for you!

*This role is 5 days / week on site in the home 7am-5:00pm


Responsibilities will include, but are not limited to:‍

• Essential weekly errand includes family meal services - menu planning and execution of meals.
• Responsible for sourcing, training, managing and ongoing assessment of household staff and vendors.
• Maintain daily schedules for household staff, ensuring proper coverage, and reassess staffing needs throughout the week (overseeing tardiness and/or absences)
• Oversee meticulous daily cleaning of interiors including all aspects of general housekeeping, deep cleaning, and upkeep of the residence.
• Demonstrate a thorough knowledge of household cleaning tools and techniques
• Act as a point of contact and manage all external vendors to consistently deliver the highest standard of service and output.
• Be fully responsible for all aspects of property management (overseeing all property maintenance work – landscaping, house cleaners, domestic workers, property season treatments, etc.)
• Take the lead on coordination and planning for events and guest visits.
• Perform frequent, daily walkthroughs and inspections using household checklists to proactively identify and resolve issues. Offer real-time feedback and priorities to the team.
• Assist with overseeing vehicle management/maintenance, administrative work, calendar management, travel, shopping, errands, event planning, formal service, pet care, etc.
• Oversee care of family pet (grooming/vet/walks, etc.)
• Create and maintain household manuals, home operations manuals, and shopping/inventory lists. Maintain, order, and organize all household supplies.
• Manage and track household budgets and expenses (i.e. review of vendor invoices for accuracy, submit and track medical claims)
  
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What you’ll bring to the table:‍

• High degree of domestic service mentality with “roll-up-your-sleeves” and “all-hands-on-deck” ethos. No task is too small or too big mentality.
• Display a service-oriented mindset at all times, putting the priorities and experiences of the principal family first, keeping protection top of mind at all times.
• Previous personal/household management experience
• Flexibility to work overtime, overnight and/or minimal travel with family, as requested.
• Demonstrated background in successful managing operations and efficiencies, staff management, and project management
• Incredible time management skills and ability to follow through with all tasks in a timely manner
• Ability to work both independently and as part of a team
• Exceptional communication skills and solid independent judgment
• Impeccable attention to detail and organization
• Capability to multitask and manage several competing priorities
• Positive, professional, and “will do” attitude with a high standard of work
• 24/7 mentality

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Please submit your submit your consideration!