User Experience Writer

A leading Tech/E-Commerce company is seeking a strategic and experienced UX writer with a strong foundation in content strategy and a passion for customer-centric design. In this role, you will collaborate with UX designers, researchers, product managers, and engineers to craft clear, engaging, and localized content for millions of customers worldwide. You will play a key role in shaping the delivery experience, ensuring seamless and intuitive interactions throughout the customer journey.

This is an exciting opportunity to influence the future of e-commerce experiences and help shape the UX writing practice within a leading design organization.

Location: Bellevue, WA (On-Site as needed)

Duration: Full-time (40 hrs/week) through the end of 2025, with potential for extension


Key Responsibilities‍

• Develop clear, concise, and engaging UX content that aligns with e-commerce best practices.
• Lead content strategy for complex, high-visibility initiatives, defining messaging frameworks and structure.
• Drive scalability by creating documentation, frameworks, and best practices for UX writing.
• Conduct comprehensive content audits to assess the current state and identify areas for improvement.
• Utilize data-driven insights to test, iterate, and optimize content for diverse global audiences.
  
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Qualifications‍

• 7+ years of professional UX writing experience (B2C experience preferred).
• Expertise in content strategy, localization, and user-centered design principles.
• Ability to collaborate across multidisciplinary teams in a fast-paced environment.
• Strong analytical skills with a data-driven approach to content decision-making.

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Please submit your resume for consideration!